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3400 N Big Spring St

Midland, TX 79705

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FAQ

Frequently Asked Questions

Everything you need to know before your visit.

Give Us A Call

Common Questions

Before your visit

  • Midland does not offer emergency services. For emergencies, please contact our sister hospital Big Springs Veterinary Diagnostic Hospital, on their ER line at (432) 217-2238

  • Please bring your pet's prior medical records (a printed copy), any current medications with dosages, and any diagnostics from your primary veterinarian. 

  • Appointments are not necessary, but they are recommended to avoid a longer wait.

  • Si, hablamos Espanol. Tenemos multiples especialistas de relaciones con clientes y tecnicos que hablan espanol.

  • Yes! We have an open-door policy. Family members are welcome to accompany their pet during appointments, observe surgeries, and stay during recovery.

  • Unfortunately, we are not equipped at this time to treat pocket pets or large animals.

  • Please do not feed your pet after 6 PM the night before, and limit water intake. Drop-offs should be before 8 AM.

  • Mild reactions such as eating grass, lethargy, or a low fever lasting under 24 hours can be normal. Contact us if symptoms persist, and call immediately for swelling or signs of anaphylactic shock.

  • Fleas look like tiny dark specks and cause excessive scratching, hair loss and scabs. Treatment included bathing, medication, washing bedding, vacuuming, and treating the environment. 

  • Yes. Ticks can transmit ehrlichia, anaplasma, and Lyme disease. Monthly preventative medication is available. 

  • Microchipped pets are far more likely to be returned home. It protects against loss, theft, and accidental escapes.

  • We are open Monday-Friday 8:00AM to 5:00PM. Your can reach us at 432- 203 - 0720 or stop by at 3400 N. Big Spring St • Midland, TX 79705

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Have Questions? We Are Here to Help.

Give us a call and our team will help you find the right care for your pet.

Hours: Monday-Friday 8:00am-5:00pm

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